Cut Sheet Meets Production Inkjet: Xerox Brenva™ HD Production Inkjet Press – YouTube
NORWALK, Conn. — How do you make the industry’s most productive digital production color platform even better? Add a fifth color option, boost press uptime and offer multiple speed choices – the calling cards of the new Xerox (NYSE: XRX) iGen® 5 Press.
According to InfoTrends, the high-end digital production color market will expand from around 60 billion pages today to 87 billion pages globally by 2018, offering a significant growth opportunity for print service providers.
Thousands of iGen presses are already creating billions of high-quality, high-margin sales brochures, posters, photo books and pieces of direct-mail – often personalized and always in vibrant color. With the iGen platform, productivity gains of up to 25 percent can be achieved since less time is spent on reprinting, quality control and job setup, continuing to make iGen devices the most productive digital presses on the market. And now there’s another option to continue that momentum.
“We launched a digital color revolution when we introduced the iGen platform in 2002,” said Andrew Copley, president, Global Graphic Communications Operations, Xerox Technology. “And we continue to anticipate change and respond with new ways to convert pages from offset. The iGen 5 is fully customizable to meet page volume, application type and color needs – all while delivering market-leading press uptime.”
Print providers can select the iGen 5 150 Press (150 ppm), iGen 5 120 Press (120 ppm) or iGen 5 90 Press (90 ppm), and with a new scalable architecture, upgrading from one speed to the next is simple.
The optional fifth color unit increases the ability to match a larger gamut of Pantone® colors or unknown spot colors without hindering productivity. Orange, green or blue options supplement CMYK and can accurately hit distinctive brand colors without moving short runs to offset.
A variety of color matching, job setup and quality control automation tools ensure maximum uptime equating to more profitable pages flowing through an operation.
Other features include:
- An EFI Fiery or Xerox FreeFlow® Print Server to automate and integrate the workflow process from order to finish.
- Gloss or matte dry ink options that add to the presses’ ability to create unique and eye-grabbing applications.
- 26-inch sheet size to enable more jobs and applications such as six-panel brochures, gatefold pamphlets, pocket folders and direct-mail campaigns.
- 2400 x 2400 dpi imaging system, Object Oriented Halftoning, Xerox Confident Color and Auto Density Control to deliver reliable and predictable image quality.
- A range of inline finishing solutions, including Xerox IntegratedPLUS Finishing and Dual Mode Sheet Feeder to manage jobs with diverse finishing requirements.
The iGen 5 complements the existing offerings within the iGen family – the iGen 150 and iGen4 Diamond Edition – by continuing to expand the scope of applications that can be produced using Xerox’s industry-leading production color portfolio.
Availability and Pricing
The iGen 5 150 Press and EFI Print Server are available immediately worldwide. The iGen 5 120 Press, iGen 5 90 Press and FreeFlow Print Server will be available in September. The iGen 5 150 4-color base configuration will have a U.S. list price starting at $752,000 and the iGen 5 150 5-color base configuration will have a U.S. list price starting at $849,000.
NORWALK, Conn. — Nearly three-quarters of small and medium-sized businesses (SMBs) do not have a managed print service (MPS) in place – a substantial opportunity for channel partners to help clients reduce cost by up to 30 percent annually and improve predictability while generating new, recurring revenue for their business.
Xerox (NYSE: XRX) has unveiled four new tools within its Xerox Partner Print Services (XPPS) PDF file offering to help partners capitalize on the market opportunity – whether they are selling MPS for the first time or building on an established program. Channel partners can take advantage of Xerox’s three-stage MPS strategy – assess and optimize, secure and integrate, and automate and simplify – to deliver valuable solutions that address their clients’ evolving needs.
The new tools include:
- Enhanced Managed Supplies Service is an easy way for partners to provide proactive, automatic supplies replenishment for printers and multifunction printers that are not under a cost-per-page price plan to save customers time and money. Leading channel partners that sell managed supplies services average 25 percent margin on managed ink and supplies revenue, which delivers an additional predictable, recurring revenue stream.
- The NewField IT e-Commerce Storefront makes it easy for partners to order and renew assessment tools and services to analyze a company’s IT infrastructure in order to develop and sell a smart MPS program.
- MPS Application Programming Interface (API) is a software development kit that integrates with a partner’s front or back office system to reduce administrative costs such as client billing and improve help desk and incident management metrics.
- Xerox Digital Alternatives is a simple desktop and mobile assistant technology that automates paper-based workflows that is now available to the channel. Users can easily sign, annotate, share, save and read documents in one interface and don’t need to print documents, convert files or toggle between different programs and digital versions; a time-saving and efficiency gain.
“With these MPS tools, channel partners can grow share of wallet with existing customers while locking out competitors, and in the process we impact our bottom line by selling more technology and services, and locking in post-sale revenue,” said John Corley, president, Channel Partner Operations, Xerox. “The new tools move beyond helping a client print for less. They automate business processes, boost employee productivity and drive security and mobility.”
NewField IT e-Commerce Storefront, MPS API and Enhanced Managed Supplies Service are available to U.S. and European partners. Xerox Digital Alternatives is subject to partner accreditation starting in July for European Concessionaires and later this year for U.S. partners. Enhanced Managed Supplies Service will be available to Canada later this year.
NORWALK, Conn. — Xerox (NYSE: XRX), a leader in diversified business process services, is enabling accelerated adoption of robotic process automation (RPA) services with the latest expansion of its automation software portfolio.
Automation has reached an inflection point in the business process outsourcing (BPO) industry where mature automation tools are now readily available to redesign routine, manual tasks –such as data entry – roles typically performed by humans who can now be re-deployed to higher value roles.
As more clients seek to accelerate their adoption of automation tools, Xerox’s new, packaged offerings enable faster deployment, scalability and time to value. The first tools of the automation package are being provided as part of the Xerox® ClearSight™ suite of products and include:
- Xerox ClearSight™ Automated Intelligence
- Xerox developed this general purpose software to mimic human actions by routing or processing data based on specific rules. The software works with any data source (i.e. emails, spreadsheets) and can be programmed to perform simple routines to complex processes.
- This software creates a user interface or communication link that can read data entering a specific process through a business app, web app or contact center and can direct the data to the appropriate application or process.
- Xerox ClearSight Case Management
- This robotic software controls the business process workflow plus what the users see on their computer screens, creating an easy-to-use, fully integrated product that can be deployed in various industries. For example, this software application can be used to train customer care agents and to help respond to callers’ inquiries. The application eliminates the need for extensive agent training on where to find the answers to common customer inquiries.
- When handling a call, the application knows where to retrieve the correct information while recording/logging information from the entire call for future calls. This tool organizes information by topic and delivers it to the agent’s touch screen as an icon for easy access. Agents can focus on callers instead of multiple software and legacy applications
“Xerox has long been a leader in process automation, supported with hundreds of client engagements and many decades of R&D. We’ve now made this experience more accessible and available for mainstream deployment across multiple industries,” said Sue Watts, chief operating officer, Xerox Global Capabilities. “Automation will drive profound change in how business processes are conducted while delivering tangible benefits – ranging from scalability to accuracy to cost.”
Watts said Xerox is embedding automation tools throughout its portfolio to support its full line of business — from customer care centers, to finance and accounting processes to the healthcare sector. The company previously announced the benefits of workflow automation on its managed print services when it unveiled Xerox managed print services and workflow automation services.
Automation tools are already being applied with several clients, including:
- Horizon Healthcare Services, Inc.
- To improve the accuracy of claim transactions for New Jersey’s oldest and largest health insurer, Xerox Automated Intelligence was used to make enhancements to the claim coding system, which helped to minimize errors and achieve an accuracy rate exceeding 98%.
- State of New Mexico Medicaid
- The Xerox Case Management software was introduced to the customer care center that receives calls from Medicaid beneficiaries. The tool allows customer care agents to focus on callers’ inquiries and concerns rather than administrative tasks such as documenting the details and background for the inquiry.
“Our focus on automation will allow us to deliver improved productivity, expanded margins and efficiencies to client operations while allowing staff to be redeployed to pursue creative and innovative solutions to business challenges,” said Watts. “We’re integrating robotic tools with human users so they work side-by-side – and that changes how work is done.”
WEBSTER, N.Y. — Xerox (NYSE: XRX) will increase its emulsion aggregation (EA) toner capacity by 40 percent with the completion today of a nearly $35 million expansion project to help Xerox keep pace with growing EA toner product demand.
The expansion has increased the plant size from 100,000 square-feet to 155,000 square-feet, and added about $26 million in EA toner manufacturing equipment. Xerox and local officials participated in the official opening today.
“From the first xerographic image over 75 years ago, Xerox has been reengineering the way people work and expanding this toner plant represents an opportunity to meet the high demand for our innovative solution,” said Richard Schmachtenberg, senior vice president, Consumables Development and Manufacturing for Xerox.
Developed by Xerox and protected by more than 300 patents, EA toner produces sharper images using less toner per page. Unlike traditional toner, which is created by physically grinding composite polymeric materials to micron-sized particles, EA toner is chemically grown enabling the size, shape and structure of the particles to be precisely controlled. This leads to improved print quality, less toner usage, less toner waste and less energy required for manufacturing and for printing. Xerox and Fuji Xerox have designed around 50 office and production printing products that use EA toner.
According to InfoTrends, between 2013 and 2018 production digital color toner-based pages will grow at a 6.2% compound annual growth rate, amounting to 295 billion pages globally by 2018, which presents a sizeable opportunity for the chemically grown toners used in Xerox production devices.
Construction on the plant addition began in 2013, and the new manufacturing line and new toner filling line is expected to create about 54 new jobs, consisting of process operators, quality control, lab personnel and additional maintenance staff. The project also generated about 70 full-time construction jobs over the past 15 months.
Schmachtenberg also credited a number of local and state agencies for their support in making the addition a reality for the Rochester area:
- County of Monroe Industrial Development Agency
- Empire State Development Corporation
- Rochester Gas and Electric
- New York State Energy Research and Development Authority
- New York State Investment Tax Credit
The current five-story plant, which opened in 2007, is one of only a handful of its kind in the world. It features more than 29 miles of pipe, over 100 stainless steel tanks and includes nearly 11,000 sensors that track information about temperature, humidity, air flow and other variables.
Xerox has invested $120 million in the plant, mostly in custom manufacturing process equipment.
NORWALK, Conn. — Producing wide format applications faster with spot-on image quality is possible with the new Performance Package designed for the Xerox Wide Format IJP 2000. The optional package combines patented Xerox technology and scanning solutions for advanced image quality management and multifunction capabilities.
With the enhanced image quality management, more high coverage jobs can be produced faster by correcting streaking and banding that result from variations in print-head performance, a common challenge in high-speed, single pass wide format inkjet devices. Meanwhile, the scan-to-print and scan-to-file capabilities available through the Xerox 7742 Scan Solution allows documents with handwritten notations and amendments to be scanned then printed or filed – a necessity for technical documents.
The Performance Package runs on the IJP 2000’s Caldera GrandRIP+ with an intuitive user interface, so the workflow remains centralized and simple. The calibration process takes less than 10 minutes and delivers optimal results when performed weekly as part of a regular maintenance routine.
The Xerox 7742 Scan Solution has an optical scanning resolution of 1,200 dpi, with user selectable resolutions at 50 dpi increments between 100 and 1,200 dpi. Speeds range from as fast as six inches/152 millimeters per second for color to 13 inches/330 millimeters per second for black-and-white. The maximum scanning width is 42 inches/1,067 millimeters, matching the maximum width of IJP 2000 media.
The IJP 2000 prints as fast as 4,520 square feet/420 square meters per hour, producing high-quality color signs in as little as five seconds, 30-foot/9-meter banners in one minute and production runs of 200 prints in approximately 20 minutes, on media as wide as 42 inches/107 centimeters.
The Xerox Wide Format IJP 2000 Performance Package is available immediately worldwide as a retrofit or an optional add-on.
NORWALK, Conn. — While companies are racing toward implementing Big Data initiatives, a recent Xerox study says there are significant issues slowing the capture of value. Business executives said there are a wide range of challenges in implementing Big Data strategies, including data security, privacy and data quality.
The commissioned study conducted in Europe by Forrester Consulting on behalf of Xerox (NYSE: XRX), also found that the lack of user training and inadequate change management are hindering the business transformation that big data solutions offer.
“Executives see the potential of data-driven intelligence taking root, but the soil is still quite rocky in spots,” said Craig Saunders, director, Analytics Resource Center, Xerox Consulting and Analytics Services. “The ecosystem is full of challenges.”
The study, based on a survey of 330 top-level executives from across Western Europe paints a portrait of the Big Data business journey, describing in detail how factors such as “big data maturity” and poor data quality impact the enterprise.
It cites three key trends underlining the state of big data in the enterprise today:
- Big data is key decision-driver for 2015: Three fifths (61%) of organizations said decisions made during the next year are likely to be based more on data-driven intelligence than factors such as gut feeling, opinion or experience.
- Inaccurate data proving costly: But 70% of organizations are still encountering inaccurate data in their systems and 46% believe it’s impacting negatively on their business, requiring re-calculation or totally unusable data sets.
- Data security and privacy: 37% of respondents rated data security and privacy as one of their biggest challenges when implementing big data strategies.
“Despite the challenges, the large majority of companies are moving forward with big data technology across a wide range of different use cases,” said Saunders. “But there’s also a wide range of issues that keep executives up at night.”
Challenges affecting the potential future success of big data strategies varied from country to country:
- 48% of German firms are challenged by data quality issues –more than the European average (34%)
- Germans are also more likely to experience data security and privacy issues (47% versus the average of 37%)
- Belgium is particularly concerned about a lack of user training (39%) and C-level support (36%)
- France’s primary concern is the lack of access to client / third-party data (39%)
- 36% of UK respondents feel lack of user training will impact their ability to implement their big data strategy
- In the Netherlands, lack of access to internal data (due to technical bottlenecks) is the top challenge (36%)
“Datarati” Pull Ahead
The study found only 20% of respondents show high competence in dealing with big data, defined as ‘Datarati’, while 31% are shown to be clearly lagging behind in their approaches (‘Data-laggards’). Most, (49%), were categorized in between these two groups, and defined as ‘Data-explorers.’
Big Data Maturity Groups
- 20% strong big data competence (‘Datarati’)
- 49% mid-level big data competence (‘Data-explorers’)
- 31% low big data competence
There is a marked difference between the Datarati and Data-laggards in terms of data quality. Nearly two-fifths (38%) of Datarati say that they never or rarely find misleading or inaccurate information within their data sets, while only about a fifth (19%) of Data-laggards said this.
A third (33%) of the Datarati have complete trust in big data analysis when making executive decisions, compared with only 17% of Data-laggards.
Partnerships Remove Roadblocks
Company aspirations around big data remain high despite the presence of inaccurate data. Overall, adoption of big data solutions are expected to transform businesses through providing closer engagement with customers (55%), better engagement within internal teams (54%) and supporting greater employee productivity (54%).
“The majority of executives anticipate ROI soon, but realize that many organizational silos need to be broken in order to achieve that vision.” said Saunders.
Over half (55%) of respondents in the study declare that they lack strong enough processes to ensure true data quality. To this end, 33% of respondents plan to hire more data engineers over the next 12–24 months, and 30% will also be looking to hire data governance developers and data scientists.
Partnering with external experts is one way executives hope to make progress. The study showed 30% of respondents plan to partner with external providers to bring big data projects up to speed in the next 12 months. Three-fifths (59%) of respondents would choose to contract with two suppliers working in partnership, where one brings deep industry knowledge and the other is a specialist analytics firm.
Top 2015 Information and Communications Technology Priorities
- Big data solutions
- Real-time business or customer analytics
- Achieving single view of customer
- Understanding product performance
- Web analytics/Location specific insights
“To make the most of the opportunities that big data and data analytics presents, organizations need to make the right investments in their big data ecosystem – people, culture, systems and processes, as well as good partnering choices,” said Saunders
“We’ve seen this first hand as enterprises apply and use solutions that incorporate Xerox’s data analytics research to provide better real-time information, understand complex relationships within data and predict future outcomes based on past data, in industries ranging from healthcare to customer care to transportation.”
For instance, Xerox is working to use big data to provide transportation departments such as the City of Los Angeles with solutions to efficiently manage parking spaces in the downtown area of the city, using big data from sensors in the ground. The same technology is being implemented by the transportation department in Washington, D.C.
Xerox (NYSE: XRX) solves the paper puzzle with new services and tools that improve the way retailers, financial institutions, healthcare systems and other large enterprises deal with documents.
The offerings are the latest example of Xerox building greater automation and intelligence into its solutions and products, with the goal of helping clients better manage their critical business processes.
“Organizations can have a love-hate relationship with paper. It remains critical to everything from invoicing to collaboration, but it can also cripple productivity. That’s why workflow automation is a business priority,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “Eliminating the inherent issues of manual, paper-based work streams can improve operations and accelerate benefits derived from managed print services.”
Smarter supply chain
Xerox’s Workflow Automation Solution for Supply Chain Optimization, a service-based retail offering, uses the Datawatch Managed Analytics Platform to digitize, centralize, automate and govern error-prone and costly manual steps of a product lifecycle. The solution reduces labor and print costs, simplifies inventory and invoice reconciliation and improves fill rates by syncing data and applying automated analytics at the store level.
Automation across industries
To further strengthen its vertical industry offerings, Xerox introduces several workflow automation solutions built on its partnership with Hyland, creator of OnBase, automate processes critical to business functions, such as:
- Loan Application Processing – captures loan application inputs from sources such as multifunction printers, mobile devices and web applications, and automatically routes them to loan officers through a tailored workflow. External data sources – such as credit reporting services and vehicle registration databases – are seamlessly integrated into the process and stored in a secure content management system.
- Health Records Information Management – helps hospitals improve productivity and enable better visibility into patient care by providing a single, comprehensive view of all clinical documents and data stored in an Electronic Health Record, Picture Archiving and Communication System and clinical content repository.
- Human Resources Onboarding – increases the speed and efficiency of the onboarding process by removing paper, automating steps and providing management oversight. New hires are granted access to an employee portal to complete e-form “paperwork” and other required documentation online. Supporting organizations, such as facilities, IT and payroll, are engaged to ensure timely provisioning. Data is placed under records management control for future reference, retrieval or destruction.
Expansion to the cloud
Xerox Digital Alternatives, which lets users sign, annotate, share, save and read documents from one interface, is now available in a Xerox private cloud. New powerful analytics also accelerate an organization’s paper to digital migration. In addition, Xerox’s DocuShare® Private Cloud Serviceallows for easy deployment of an enterprise content management and collaboration platform to capture, manage and share content securely in the cloud from a mobile device or PC.
Analytics drive smarter print decisions
The Xerox Secure Print Manager Suite with User Analytics powered by CompleteView® from NewField IT provides an analysis of who is printing what, when, how much and where. With this insight, Xerox counsels businesses on how to optimize their print environments.
Business apps simplify mobile printing
New apps designed for the mobile workforce make secure, no-hassle printing easier for large enterprises with the Xerox Print Service Plug-in for Android users, the Mobile Access App and Mobile Link App.
All of the new services and tools will be available in the U.S., Canada and Europe in Q2 2015.